We are hiring

part time studio manager

Glazed Creations is a Royston based pottery painting studio that provides a creative and relaxing space, where ideas can flow freely. We are looking for someone to join our happy team as a part time studio manager running the studio. Our ideal candidate is looking to work 3 days a week (Wed, Fri & Sat), additional hours may be available during school holidays. You should be over 18 and comfortable using your initiative. Customer service is very important to us, we enjoy looking after people as we play a part in assisting them with their pottery projects. Families and children are a big part of our customer base at weekends, you will need to be comfortable talking to children and happy to get involved in the exuberance of children’s parties. Running parties following our set structure will be part of your role. The successful candidate will be required to undertake a DBS check.

If you think you could enhance people’s pottery painting experiences at Glazed Creations please email us at glazedcreationsroyston@gmail.com and we will send you a job description and details of the application process.

Job description

We are seeking someone to join our team working 2 weekday and 1 weekend shifts on a rota that is prepared and agreed with staff at least 3 months in advance. Initial training will involve working with Kelly and may require some additional weekday hours but we would expect that after 6 weeks the successful candidate will move onto a permanent rota.

The weekdays shifts are Wednesday 9:00am – 6:00pm , Friday 9:00am – 4:30pm, and weekend shift is Saturday 9:30am to 5pm. We are looking for a candidate that can offer some flexibility in working additional shifts at busy times of year (October – December) and to cover holiday throughout the year. We have scope to discuss and vary the shift pattern.

Rate of Pay
We are offering starting pay between £10.42 - £10.90 per hour, with a pay review after 3 months once training and probation are completed. In addition you will receive a 30% staff discount on any pottery you or immediate family members that live in your household paint and a free place at any of our techniques workshops.

DUTIES

Welcoming customers into the studio, explaining the paint-your-own pottery process.
Clearly explaining the use of glazes and basic techniques that are accessible to painters of different ages within the studio.
Provide an appropriate level of attentiveness to ensure the glazes and techniques are carried out correctly so as customers are satisfied with their final piece.
Provide refreshments to painters
Clean tables and all equipment, set up tables for the next session.

Answer the telephone and make table bookings, answer customer queries.

Using our ordering / payment system, accurately documenting and describing pottery so it can be tracked through the firing process, taking payment for pottery.

Basic manipulation of images for printing so customers can use them on their pottery.

Discussing and booking children’s parties as described in studio handbook.

Running children’s pottery painting parties, following studio protocol.

Studio upkeep
- Cleaning of floors, tables, chairs and kitchen.
- Restocking shelves.
- Refilling glaze bottles.
- Miscellaneous other tasks.

Firing of customer pottery (this requires more training so will start when confident with other duties).
- Dip glazing
- Kiln loading and firing
- Kiln unloading
- Packaging of customer pottery once fired.

We work together as a close team, with all tasks being carried out by all team members. We require someone who is happy to work within a team as well as independently. There are limited painting opportunities when working, depending on your pottery painting experience we may need to ask you to come in during the week for training in basic techniques.

To apply please return our application form by Friday 5th May 2023.

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