Terms and conditions:
Fees
We hold a varied and large selection of bisque. Prices start from approximately £9.50 per piece, and you may paint as many pieces as you like during the time slot you are booked in with us for during your 2 hour session.
In addition to the cost of the ceramic item(s) there is a painters fee of £5.50 per person per visit or £13 for a family unit of up to 4 per visit. This is for 2 parents and their 2 children under 16.
The painters fee covers:
Deposits and cancellation policy:
Normal studio session : A £10 per table deposit is payable at the time of booking a normal studio session. If you just wish to reschedule your booking please note you can manage this in the email confirmation you have received at the time of booking. This allows you to reschedule your booking for a time that is more suited to you and needs to be done BEFORE 2 days of the original booking. We operate a cancellation policy due to the significant impact of costs of opening for each session specifically and we fully appreciate the efforts that our customers make to help us in our management of this. For cancellations 2 days or less before the original booking, no refunds will be issued. All cancellations/reschedules must be received in writing by email or using the link in the booking confirmation email.
Grownup Glazing : A £15 deposit is payable upon booking a table for Grownup Glazing Evenings This will be deducted from your invoice on the evening. Cancellations over 7 days before the booking will receive 100% refund. For cancellations 7 days or less before the event no refund will be issued. All cancellations/reschedules must be received in writing by email or using the link in the booking confirmation email.
In studio session bookings
All those attending the studio must have a seat booked, regardless of whether they are painting or not. Babes in arms / toddlers must be booked a seat on a table. To avoid disappointment, customers are to ensure that they have booked the correct table size and check attendee numbers when booking online. Failure to do so, will result in being turned away and no refunds will be given as a result of cancellations due to incorrect table size being booked by the booker.
Disclaimer
Glazed Creations Limited reserve the right to discontinue products, to change specifications, or price of its products at any time without notice and without incurring any obligation whatsoever.
All underglazes, glazes, and paints used by Glazed Creations Limited are water soluble (unless advised otherwise) and as such, the purchaser agrees to assume all liabilities for any and all damages or consequential damages, resulting from use, misuse or accidental spillage, of our products by visitors to the Studio, the event/party organiser, their guests and attendees. The purchaser further agrees that Glazed Creations Limited shall not be responsible, accountable or liable in any way for bodily injury resulting from the misuse of any equipment supplied by Glazed Creations Limited for use at your visit, party or event.
Glazed Creations Limited cannot be held responsible, accountable or liable for any loss or damage to your finished pieces, howsoever caused, once the finished pieces are in the hands of a postal/delivery agent other than an employee of Glazed Creations Limited.
Glaze firing and our Kiln:
We try our best to ensure that the creative journey you take with us is fun and enjoyable. The final part of the journey involves the glazing and firing of your painted ceramic item(s). Sadly, this is not an exact science, and the kiln is sometimes unpredictable. While we strive for perfection it doesn’t happen all the time, particularly as these are hand-produced crafts.
Glaze spotting can occur as well as things that look like brick dust on the items. Please be aware that although we try to control for these events it is not always possible. It can be the charm but also the frustration of working with ceramics. There may be minor colour variations on pieces according to how they have been painted. Minor imperfections are a result of the hand-painted nature of the ceramics. Sometimes, if we feel it is safe to do so, we will re-fire the pottery to try to fix glazing issues.
In the unlikely event of your pottery breaking or cracking in the kiln or loss or damage occurring during the glazing or firing process, Glazed Creations Limited accepts no responsibility or liability for claims in relation to ‘emotional distress’ or ‘trauma’. The purchaser agrees that Glazed Creations Limited shall be liable only for the cost of replacement and/or refund to the original value of the item.
Collections:
Breakages by Customers.
Pottery is fragile and broken pottery is extremely sharp. Any breakages will be charged at the full shelf price.
Take away kits to paint outside the studio:
Once items have had paint added to them, they may not be returned for a refund. Take away kits need to be dropped off at the studio once the item(s) have been completed and ready for glazing and firing. Please refer to the items relating to glazing firing and our kiln and collections above.
In booking Glazed Creations Limited for your pottery painting session, event or purchasing take away kits and items online, you hereby agree to have read, understood and be bound by our terms and conditions.
Vouchers:
Our gift cards/vouchers are valid for 1 year from the date of purchase. Purchasers are made aware of this at the time of purchase.
Glazed Creations Limited reserves the right to amend our terms and conditions from time to time.
Glazed Creations Limited reserve the right to use photographs of your work for ur marketing, website and social media.
Except where stated to the contrary, the text, photographs, graphics and information contained in the website is the copyright of Glazed Creations Limited.
Glazed Creations Limited (registered in England and Wales under number 13573045)
Trading address 3 Baldock Street, Royston, SG8 5AY telephone 07957530929
Registered office address Manufactory House, Bell Lane, Hertford, Hertfordshire, England, SG14 1BP
Fees
We hold a varied and large selection of bisque. Prices start from approximately £9.50 per piece, and you may paint as many pieces as you like during the time slot you are booked in with us for during your 2 hour session.
In addition to the cost of the ceramic item(s) there is a painters fee of £5.50 per person per visit or £13 for a family unit of up to 4 per visit. This is for 2 parents and their 2 children under 16.
The painters fee covers:
- Supply of underglaze.
- Use of brushes, sponges, stamps, & design aids.
- Glazing.
- Firing in our kiln.
Deposits and cancellation policy:
Normal studio session : A £10 per table deposit is payable at the time of booking a normal studio session. If you just wish to reschedule your booking please note you can manage this in the email confirmation you have received at the time of booking. This allows you to reschedule your booking for a time that is more suited to you and needs to be done BEFORE 2 days of the original booking. We operate a cancellation policy due to the significant impact of costs of opening for each session specifically and we fully appreciate the efforts that our customers make to help us in our management of this. For cancellations 2 days or less before the original booking, no refunds will be issued. All cancellations/reschedules must be received in writing by email or using the link in the booking confirmation email.
Grownup Glazing : A £15 deposit is payable upon booking a table for Grownup Glazing Evenings This will be deducted from your invoice on the evening. Cancellations over 7 days before the booking will receive 100% refund. For cancellations 7 days or less before the event no refund will be issued. All cancellations/reschedules must be received in writing by email or using the link in the booking confirmation email.
In studio session bookings
All those attending the studio must have a seat booked, regardless of whether they are painting or not. Babes in arms / toddlers must be booked a seat on a table. To avoid disappointment, customers are to ensure that they have booked the correct table size and check attendee numbers when booking online. Failure to do so, will result in being turned away and no refunds will be given as a result of cancellations due to incorrect table size being booked by the booker.
Disclaimer
Glazed Creations Limited reserve the right to discontinue products, to change specifications, or price of its products at any time without notice and without incurring any obligation whatsoever.
All underglazes, glazes, and paints used by Glazed Creations Limited are water soluble (unless advised otherwise) and as such, the purchaser agrees to assume all liabilities for any and all damages or consequential damages, resulting from use, misuse or accidental spillage, of our products by visitors to the Studio, the event/party organiser, their guests and attendees. The purchaser further agrees that Glazed Creations Limited shall not be responsible, accountable or liable in any way for bodily injury resulting from the misuse of any equipment supplied by Glazed Creations Limited for use at your visit, party or event.
Glazed Creations Limited cannot be held responsible, accountable or liable for any loss or damage to your finished pieces, howsoever caused, once the finished pieces are in the hands of a postal/delivery agent other than an employee of Glazed Creations Limited.
Glaze firing and our Kiln:
We try our best to ensure that the creative journey you take with us is fun and enjoyable. The final part of the journey involves the glazing and firing of your painted ceramic item(s). Sadly, this is not an exact science, and the kiln is sometimes unpredictable. While we strive for perfection it doesn’t happen all the time, particularly as these are hand-produced crafts.
Glaze spotting can occur as well as things that look like brick dust on the items. Please be aware that although we try to control for these events it is not always possible. It can be the charm but also the frustration of working with ceramics. There may be minor colour variations on pieces according to how they have been painted. Minor imperfections are a result of the hand-painted nature of the ceramics. Sometimes, if we feel it is safe to do so, we will re-fire the pottery to try to fix glazing issues.
In the unlikely event of your pottery breaking or cracking in the kiln or loss or damage occurring during the glazing or firing process, Glazed Creations Limited accepts no responsibility or liability for claims in relation to ‘emotional distress’ or ‘trauma’. The purchaser agrees that Glazed Creations Limited shall be liable only for the cost of replacement and/or refund to the original value of the item.
Collections:
- When painting is complete, the item(s) will be left at the studio for glazing and firing. Studio staff will give an estimated date for collection. This is normally approximately 1 week from the day painting is completed, with the exception of clay day prints which is about 6 weeks. The estimated date cannot be guaranteed for completion due to the firing process and nature of the product; a degree of flexibility may be required.
- As our storage space is limited the glazed and fired pottery will be kept for 8 weeks from the date of firing. If items are not collected within that time, or you do not contact us, you risk the pieces being disposed of.
- Glazed Creations Limited cannot take responsibility for how items are handled and used after collection from the premises, pottery is fragile and may be damaged if misused.
Breakages by Customers.
Pottery is fragile and broken pottery is extremely sharp. Any breakages will be charged at the full shelf price.
Take away kits to paint outside the studio:
Once items have had paint added to them, they may not be returned for a refund. Take away kits need to be dropped off at the studio once the item(s) have been completed and ready for glazing and firing. Please refer to the items relating to glazing firing and our kiln and collections above.
In booking Glazed Creations Limited for your pottery painting session, event or purchasing take away kits and items online, you hereby agree to have read, understood and be bound by our terms and conditions.
Vouchers:
Our gift cards/vouchers are valid for 1 year from the date of purchase. Purchasers are made aware of this at the time of purchase.
Glazed Creations Limited reserves the right to amend our terms and conditions from time to time.
Glazed Creations Limited reserve the right to use photographs of your work for ur marketing, website and social media.
Except where stated to the contrary, the text, photographs, graphics and information contained in the website is the copyright of Glazed Creations Limited.
Glazed Creations Limited (registered in England and Wales under number 13573045)
Trading address 3 Baldock Street, Royston, SG8 5AY telephone 07957530929
Registered office address Manufactory House, Bell Lane, Hertford, Hertfordshire, England, SG14 1BP
